Frequently Asked Questions

1. Do you offer Cash on Delivery?

Yes, BanjonMart offers Cash on Delivery service throughout Bangladesh.

2. How long does delivery take?

Inside Dhaka: 1–3 business days.

Outside Dhaka: 2–5 business days.

3. Can I exchange a product?

Yes. Products may be eligible for exchange if reported within the specified exchange period and meet our exchange conditions.

4. How can I place an order?

You can place an order directly through our website or contact us via WhatsApp.

5. How do I track my order?

Tracking information will be shared after your order has been processed and shipped.

6. What payment methods do you accept?

We currently accept Cash on Delivery and other available payment options displayed during checkout.

7. What if I receive a damaged product?

Please contact our support team immediately with photos of the product and packaging.

8. How can I contact customer support?

📞 Phone: +8801717622449

💬 WhatsApp: +8801717622449